Shipping policy

KURTICO – Shipping Policy

Thank you for shopping with KURTICO. We are committed to delivering your orders safely and on time.

1. Order Processing Time

• All orders are processed within 1–3 business days after confirmation.
• Orders are not processed or shipped on Sundays or public holidays.

2. Shipping Time

• Estimated delivery time: 3–7 business days depending on your location.
• Delivery timelines may vary due to external factors such as weather, logistics delays, or high demand periods.

3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout.
• We may offer free shipping on selected products or promotional campaigns.

4. Order Tracking

• Once your order is shipped, you will receive a tracking ID/link via SMS, email, or WhatsApp.
• You can track your order in real-time using the provided details.

5. Delivery Issues

• Please ensure your shipping address and contact details are accurate.
• KURTICO is not responsible for delivery failures due to incorrect or incomplete address details.

6. Delayed or Lost Shipments

• While we aim for timely delivery, delays may occur due to courier partners or unforeseen circumstances.
• If your order is significantly delayed or lost, please contact us for assistance.

7. Damaged Packages

• If the package appears tampered with or damaged at the time of delivery, we recommend:
  • Recording a clear unboxing video
  • Contacting us immediately within 48 hours
• This is required to process any return or refund request.

8. Service Availability

• We currently ship across India.
• Some remote areas may experience longer delivery times.

9. Contact Us

For any shipping-related queries, please contact:

KURTICO Support Team
Email: [kurticosupport@gmail.com]
Phone: [8921063861]